Fuelsell is committed to preserving the privacy of all visitors to our website at https://www.fuel-sell.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on https://www.fuel-sell.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

USE OF YOUR INFORMATION

Information stored or collected by us is only used for the purposes of being able to provide you with the products or services we offer. We do not share any of your information with any third party companies other than any we are required to by Law.

Any personal information held by ourselves is kept secure and is kept only for the purposes required by us by Law. We take all reasonable care to ensure that any personal information collected by ourselves through the use of our website, is kept safe within the requests of the Law.

We cannot withhold any of the information we collect and store about you - as defined by The Data Protection Act 1998. Feel free to contact us should you have any queries of requests.

You will not receive any marketing communication from ourselves, unless it is personally requested in the form of quotes for our products.

We only ask for the Information that we need to be able to meet your requirements to the very best of our abilities and to ensure that correct payment is made.


DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at sales@fuel-sell.co.uk

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

COOKIES
Cookies are small amounts of information which we may store on your computer.

Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know at sales@fuel-sell.co.uk .

SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at sales@fuel-sell.co.uk . We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

CONTACT
Fuelsell are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Fuelsell Multifuel Suppliers
Willow Farm
Thorpe-next-Haddiscoe
Norwich
Norfolk, NR14 6PY

Telephone: 01508 548278
Facsimile: 01508 548278
Email: sales@fuel-sell.co.uk
Website: www.fuel-sell.co.uk

For order or delivery enquiries, please contact head office using the email address above.

Hetas
Woodsure
Ready to burn
BSL
Grown in Britain